my contact details
As a registered sole trader I operate under my own name, Bonnie Reynell, to provide copy-editing, proofreading, and translation services to clients.
Mobile: +44 (0)7713 077563
Address: 25 Brookfields Road, Ipstones, Stoke-on-Trent ST10 2LY, UK
the type of information that i have
The personal information that I collect and hold is clients’ names, email addresses and telephone numbers. I may also hold addresses, depending on the contract I enter into with a client.
how i get the information and why i have it
Most of the personal information that I process is provided to me directly by you when you contact me through my website (bonniereynell.com) or by phone or email. I collect this information so that I can respond to your enquiries, send you a quote or communicate about a project.
Under the General Data Protection Regulation (GDPR), the lawful bases that I rely on for processing this information are:
a) Your consent. You are able to remove your consent at any time. You can do this by contacting me.
b) We have a contractual obligation if I provide you with editing services (copy-editing, proofreading or translation).
what i do with the information i have
I use the information that you have given me to respond to your enquiries about my editing services, provide quotes, enter into an agreement to carry out work, and keep records of projects. I don’t share this information with third parties unless you ask me to or if HMRC audits my accounts.
how i store your information
Your information is stored securely within my computer system.
To comply with HMRC regulations I need to keep your information in my records for at least five years after the 31 January submission deadline of the relevant tax year.
After that I will delete your information from my computer system and shred any paper copies.
data protection rights
Under data protection law, you have rights including:
Your right of access – You may ask me for copies of your personal information.
Your right to rectification – You may ask me to correct any information you think is inaccurate and to complete information you think is incomplete.
Your right to erasure – You may ask me to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask me to restrict the processing of your information in certain circumstances.
Your right to object to processing – You may object to the processing of your personal data in certain circumstances.
Your right to data portability – You may ask me to transfer the information you gave me to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Feel free to email me if you wish to make a request.
how to complain
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how I have used your data.
The ICO’s address is:
Information Commissioner’s Office
Helpline number: 0303 123 1113